Frequently Asked Questions

Our domestic regular cleans start as low as £19.00 + VAT per hour, but prices vary depending on your requirements, number of hours, your location, etc. Our commercial regular cleans start as low as £12.00 + VAT per week.

We don’t charge anything extra other than VAT, which is clearly stated in the quotation provided to you.

Not at all. Both our domestic and commercial cleaning contracts are on short term contracts. Domestic customers will be on a month's rolling contract and commercial contracts will be a 90 day contract. We don’t believe in tying you into long term contracts as, why would you cancel if the job is being done correctly?

As long as you have given us enough notice, there is no charge.

For domestic contracts we do, but commercial contracts are the same price whatever time of day, or the day of the year.

For commerical contracts, you will have a team of cleaners within your cleaning package. For domestic contracts, you will have one main cleaner and a couple of backup cleaners to cover any absences. You will have the option to cancel should your regular cleaner be absent.

You can call us on 01743 211303 or email us enquiries@cavendishcleaning.co.uk anytime. Our out of hours service will take messages and if the call is deemed as an emergency, management will call you back straight away.

Yes, for commercial customers, we provide everything that you need so you don’t have to supply anything. For domestic customers, we ask that you provide only a vacuum, mop and bucket and leave the rest to us.

That is no problem at all. We ensure that we will do a risk assessment prior to any cleaning package starting. All of our staff are also risk assessment trained, so will know how to reduce risks. In most cases we just ask that the pets/children are in another room in which we are not cleaning. A fish in a tank or hamsters in a cage would be acceptable to stay in the room!

Yes all staff are fully insured. Proof of this is available on request.

All of our staff are required to undergo an enhanced DBS, which covers working with children and the elderly. This is because we also cover schools and social care settings, along with our other domestic and commercial cleaning contracts.

All staff are required to undergo online training and shadowing with an experienced member of staff before they work independently. This is usually around a 1 to 2 week induction process when they first start with us.